Random Thoughts & Footnotes

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Thoughts:

1) I don’t think I have all the answers. Sometimes I don’t even understand the questions.

2) I’m a very positive person ~ yet, some days I’m only positive that others were born to get on my last nerve.

3) I’m ready to be OUT of menopause: sleepless nights, flashovers, and angry, ANGRY, dreams. I’m finished with these here eggs: Dearest Mother Nature: feel free to take em all in one fell swoop.

4) I never thought anyone could be cheesier than Billy Ray Cyrus… then along came his spawn: Miley, bad posture, big ego, and even bigger mouth, Cyrus.

“I think we’re both deeper than normal people–what they think and how they feel…” ~ Miley RE: She & New Beau

May she live a long healthy life and become mature enough to apologize to all of us trapped in grocery lines, reading pull quotes from her arrogant little self. She makes me miss the good old days when Paris Hilton was EVERYWHERE, saying intelligent things like: “Loves it!”

5) Dear media factions, please stop giving airtime, press, and a false sense of importance to mediocre celebrities. Thanks.

Footnotes:

1) I went to the store to buy a frozen dinner. It’s a rainy, frozen dinner, sort of day. The man who owns the store said, “Why you buying crap? Eat something good.” So I put the frozen dinner back and bought baby bock Choy, snap peas, and Chinese noodles. Which cost LESS than the frozen dinner. When I asked the man if there was any seafood seasoning in the noodles (I hate seafood – yes, I am from PEI) he said, “Haven’t you been coming here long enough to read Chinese?” HA! I love him and his wife and their little mom & pop grocery. I bought the noodles.

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2) I decided I needed a change and had my nephew chop off about a pound of my hair. I was inspired by (the late) Marc Bolan of, 1970’s rockers, T-REX. Yes Ellen is bringing back dancing and I aim to bring back 70’s Glam Rock Locks – This cut: circa 1973. No: I don’t want to’ be a dude – I just love the hair.

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Photobucket 3) If the hair doesn’t work out: I got the BEST HAT EVER (and I LOVE HATS!), in the mail from my pal Loony! What a delightful surprise, to get an unexpected envelope with a handmade hat from a friend! I Love it! Thank you Looney! Xox

Loony is one of the fantastic women in “Meeting In the Ladies Room.” You can catch up with her and her Northern Canadian adventures/photos at: loony’s shoeless acres. You won’t be disappointed!

Photobucket 4) When Riley died, Beanie stopped sleeping in the bedroom, and she wouldn’t get on the bed. If I put her there she would hiss and run away. After seven months she started sleeping in the bedroom closet, as far from the bed as possible. I guess we all mourn our own ways. Just a few days ago, eight months since we lost Riley, Beanie returned to the bed. At first I was touched, even choked up. Then I remembered how much room 23 lbs of cat takes up. I also remembered that she hogs the pillows and has to have at least one paw touching me at all times. Sometimes it’s hard to breathe. But I am glad she’s a happy fur ball again.

5) Where the Future Shop mess is concerned: I took the matter to the twitterverse. Within 1 hour of my blog post and numerous re-tweets, Future Shop contacted me and they told me I would be contacted by customer service. Within 24 hours the store called and told me my computer was ready, however, I still owed $200+ dollars. I was furious and returned to twitter with the matter. Many tweets were posted, lots of support was given by my fellow tweeps. Future Shop contacted me again through direct message on twitter, to let me know I would not have to pay a cent. Thank you to Future Shop for my complimentary terabyte drive.

THANK YOU my fellow tweeps and CHEERS to the power of social media!


In honor of my new hair: T-REX!

 

Two Of My Favorite Sisters Blog Great News!

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PhotobucketMy fantastic friends, seesters, Linda & Karen, granted me the honor of being the third author on their latest book “Meeting In The Ladies Room.” Our photo/art book celebrates women and their personal thoughts. During the work putting together this project Karen was diagnosed with and won her battle with cancer!

To honor Karen and women all over the world we are donating 30% of the proceeds of March’s sales to: Susan G Komen For The Cure.

Also: If you order your copy by March 22nd ~ we are offering FREE SHIPPING!

CLICK: BUY THE BOOK

Enter these codes at checkout for free Ground/Economy shipping:

USD $ promo code: WESHIP (Canadian orders use this code, too)
GBP £ promo code: WESHIP2
EUR € promo code: WESHIP3

P.S. If you read Linda’s latest post, my favorite number is also three :)

Thanks for supporting the cause and celebrating women everywhere!

Pam xo

 

WIN: 1 of 5 Copies of “Meeting In The Ladies Room”

YummyMummyContest

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What do you see when you look in the mirror?
What do you think about when you are alone?
What’s the best ladies room you’ve ever been in?

Whether you are an idolized celebrity or a struggling single mother, the ladies room is where you create your make believe, and where you face your reality. Join 68 brave women from around the world for an empowering look in the mirror and a meeting in the ladies room.

Featuring: Jann Arden, Amanda Palmer, Rosie O’Donnell, Jen Foster, Sarah Bettens, and SHeDAISY

Learn More: Ladies Room Book.com

BUY THE BOOK: BLURB INC

ENTER TO WIN: Yummy Mummy Club

 

Dear Future Shop, We Are OVER!

Fail

The Rumors Are True: I’m Dumping Future Shop FOREVER!

It’s been 28 long days since I dropped my MacBook Pro off at Future Shop for a warranty repair. When I bought the computer 2 years ago I forked out aprox $400.00 extra for the extended warranty in hopes that I would be covered if there were any issues.

JANUARY 21st: I dropped off my computer for what seemed to be a power issue. I was told it would be 1 week – 10 days for the repair. I was also told that Apple sometimes has to wipe the drive clean to repair computers and I should pay $80.00 for back up. I said, “Wipe the drive for a hardware issue?” The Future Shop service associate said, “It could happen.” (95% of my drive is backed up at home. I was not able to backup the most recent data, as my computer wouldn’t power up.) I agreed to pay the ADDITIONAL $80.00 for backup.
The service guy said my computer would be backed up THAT DAY and sent out THAT DAY as “UPS has not picked up yet.”

JANUARY 28th: I was in the area of the Yonge/Dundas store 1 week after drop off, and decided to pop in for an update. The service associate (same guy as the first time) entered my TAG# into the system and told me that my computer was “Still out at Apple Repair.” I asked if the work was in process and if there was an estimated time for return. The Sales Associate said “Hard to say.” For some reason, he didn’t seem to be telling the truth, something about his demeanor changing when he looked at the screen. So I confirmed, “But my computer has been backed up and sent out to Apple?” He looked me in the eyes and said, “Yes.”

All this is fine. It had only been a week. It was a bummer that I was heading to P.E.I. without a computer, but such is life. Future Shop’s warranty states that they have up to 60 days to repair or replace a unit. I agreed to that when I bought it. Hoping that 60 days OR 28 days would be worst-case scenario. Lets jump ahead to where things get dicey and, quite frankly, UNACCEPTABLE!

FEBRUARY 6th: 17 days AFTER I dropped off my computer. I received a phone call from the tech department at Future Shop’s Yonge/Dundas store. I thought it was to inform me that my computer was ready for pickup. NOPE! The technician (different guy) was calling to tell me he was BACKING UP my computer and I had, “TOO MUCH data on my computer! 125GB of data is A HUGE amount of data- OH BOY!” I was told, “We don’t have that much space on our server for backup!” He went on to say that I would have to provide a backup drive, “which Future Shop has a wide variety of on the sales floor.” I said, “so you are JUST backing up my computer now? 17 days after I dropped it off? And you are calling from the Yonge/Dundas location?” He confirmed ALL of these things and repeated that he could not possibly back up that HUGE amount of data on the Future Shop server. He asked how I wanted to proceed, as NO WORK would continue on my machine until I approved the purchase of an external drive or dropped one off. He knew I was in PEI, as I had told him that, so how could I drop off a drive? I was bullied into agreeing to buy an external drive, OR work would NOT continue on my WARRANTY unit. By this point my FULL EXTENDED warranty was costing me in excess of an additional $200.00 and the machine had NOT been looked at in 17 days.

Needless to say: I contacted Future Shop via their website, immediately. I heard back in a very apologetic e-mail on Feb 6th:

Date: Sat, 6 Feb 2010 13:12:59 -0500
From: websupportcan@futureshop.com
To: pdetlor………
CC:
Subject: Re: Email from Future Shop

Dear Pamela,

Thank you for notifying us of your concerns. Please be assured that we will make every effort to provide you with a satisfactory resolution. To help resolve this issue I invite you to forward the requested information below and we will file a store complaint on your behalf
To help us assist you, please respond back to us with the following information so that we are able to provide the store with complete details and your complete contact information:
Store location:
Date of Incident:
Who you spoke with at the store:
Your Full Name:
Your address:
Your phone number:
Thank you for your patience in this matter. If you should have anymore questions or comments please feel free to email us or call our customer service line at 1-800-663-2275. Thank you
Sincerely
Vanessa, 44606
Future Shop Canada

I provide all of the requested additional information, in writing, and also added:

Before closing I have a few things to add. I have over 20 years in sales experience, from retail floor to Inside Sales rep. I have NEVER lied to a client.

I also have an extensive background in computer hardware/software. I was in charge of a team testing hardware & software for the Y2K banking issues, with CIBC’s Electronic Banking division, for 2 years. IF FUTURE SHOP DOES NOT HAVE THE STORAGE CAPACITY FOR A MERE 125GB of DATA, You may as well close up shop.

I don’t know if your tech assumed I would believe him because most people (women especially) don’t understand the inner workings of electronics? I have heard a lot of lies in my life – but that one takes the cake. ALSO, when the first employee took my machine and “recommended” I pay for backup, he had my computer in his hands; he was aware of the model and drive capacity – he DID NOT say we can’t back up a HUGE drive like this. He did not say that $80.00 only covered a certain amount of backup. He said it would be backed up and shipped to Apple repair that day, NO problem.

Here we are – I have no machine. No idea when it will come back. After spending aprox $400 on a full warranty I’m having to come up with $200+ MORE.

I’ve been lied to three times. Once when Employee said the computer was still out (it had never left!) Again when I confirmed: “But it has been backed up and sent out?” And he said “Yes” knowing FULL WELL, by the information on his computer screen, that neither had taken place yet. Then, I was lied to by the employee who was FINALLY getting around to backup, after my computer had been in your store for 17 days.

I don’t want these men fired. I think some retraining is in order were company policy and customer service are concerned. I also don’t think I should be expected to pay a cent after the treatment I’ve received. Last year alone, in addition to what I spent at your store, I have brought in friends who have spent more than $30,000.00 I currently have a friend in need of a new MacBook Pro, I was going to take him to you. Now I’m thinking maybe it’s time to give Best Buy or The Source a chance to get my business and that of friends/family.

Please let me know the status of my repair as soon as possible.

Sincerely,

Pamela Detlor

I HAVE NOT HEARD FROM FUTURE SHOP SINCE!

SO I guess they have 32 more days to DICK me around before they have to do something. I am not a fan of boycotting things for stupid reasons, however – I AM BOYCOTTING Future Shop! WE HAVE NO FUTURE!

If your server is too small for the amount of data that could fit on less than two 84 gig, wee USB little jump drives, that fit in the palm of a CHILD’S HAND, then it’s time to take yourselves over to BEST BUY and get a bigger server.

OR EVEN BETTER:
easyHead on over to Staples and grab yourself an EASY BUTTON. At this point that is your only option to get out of this mess!

Note*
Generally I don’t ask that you pass on a BLOG post ~ But in this case, I urge you to share my misadventure with your friends if they are planning to buy anything at Future Shop.

Also: I still believe Apple/Mac is a quality company with superior products. The treatment I am receiving from Future Shop is NO reflection on Apple. At this point I don’t even know if they have received my unit and been given a chance to repair it. I have NEVER had a bad experience with Apple.

That’s My Rant!

Pam

 

Vancouver 2010 ~ The Winners & The Winners

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Having been born without a single athletic bone in my body, I am in awe of the skill of these competitors.

NodarThe loss of luge racer, Nodar Kumaritshvili is heartbreaking. In 21 years of life he made his way to stand with the best in the world. This is to be honored. My heart aches for his family, friends, and countrymen.

I have been glued to the games since the magnificent opening ceremonies. I’ve also been watching the, self proclaimed, “anarchists” claiming to be protesters. News flash: Smashing the property of others and running wild through the streets is not anarchy – it’s stupidity: You have earned the GOLD MEDAL for Group Stupidity, congratulations, IDIOTS!

torchWhere those true protestors are concerned, those who demonstrate against the games peacefully: I may not agree with your logic, but I respect your right to gather. I’m sure there are plenty of deals made by the “money people” to get a piece of the Olympic action. I know there is great financial debt that becomes the burden of taxpayers. Yet: for me the games are not about corporate greed or government spending. They are about the athletes who have given most of their years on earth striving for personal excellence. It is about national pride and worldwide solidarity. Homelessness is a global epidemic. So much more has to be done everywhere (especially by the elect). However, attempting to diminish something positive will never repair something negative.

I am Canadian. I don’t have much competitive edge in me. I’m proud of every Olympian, whether I know them by name or not. I want Canada to take home as many medals as possible. Yet, every time an athlete goes down during their event, I hold my breath. Their home country is irrelevant. They’ve all worked hard to be there and it is over in an instant. As viewers I think we can all feel their pain.

Image By Steve Russell/Toronto Star
kristiDuring the women’s moguls many athletes went down. Yet all got back up and finished the race. There were heavy sighs and headshakes, then all smiled and waved to the crowd, while awaiting scores that would have them in the bottom of the pack. When Kristi Richards of team Canada went down hard, she got up, paused a moment, put her ski back on, faced the crowd, and raised her arms as if to ask, “Do you want it?” The crowd cheered wildly and Richards continued down the run to complete her back flip/full rotation, in the air. She executed the trick perfectly and glided through the finish. I was so proud to be Canadian. Richards takes the gold in sportsmanship. It is far easier to win with grace than to lose with it.

I can’t speak for the athletes, but, truly, I have yet to see anything but winners. In a world rife with struggle and disillusionment it is an honor to witness such determination. The best of the best have come to triumph in sport. They inspire children to strive for dreams and believe in possibility; to me, this is worth more than money spent.

Thank you, Olympians, trainers, coaches, judges, organizers, volunteers, media, et. All! Keep up the great work!